Shipping Options

Dear customers,  

we offer you here the possibility to calculate shipping costs before you have decided on an item.
Please note that the specific costs and options may be cheaper depending on the size of the goods and choice of shipping service for your order. To see the cheapest shipping price with all options for your package, you can put the desired goods in the shopping cart. There we will show you all possible options after selecting the destination country. You can also find out about the cheapest or fastest options there before you place an order. By placing the goods in the shopping cart, you do not enter into any obligations towards us.

In the table below you can find out the shipping costs to the different continents. If the desired goods together are heavier than the specified maximum weight, the shipment will be divided into several packages with the basic price for each package.

Note for business customers: Shipping costs with quantities of goods on pallets can not be determined in the online store. Please send a request or order by email. We will then send you a quote with freight costs by forwarding company according to your requirements.

Target destination:

Maximum length per parcel 2m with a maximum weight of:

Basic price (without weight)

plus price per kg (weight of goods)

Germany

30kg

7€

0,5€

worldwide / continetal

 

Europe*

30kg

32€

1,50€

Asia**

30kg

85€

8,00€

Africa***

30kg

100€

9,00€

Australia und Oceania  ****

30kg

100€

8,50€

North America*****

30kg

70€

5,00€

South America******

30kg

100€

9,00€

Antarctica

not possible

not possible

not possible

 
*
with exception of Kosovo, Russland, Ukraine, Zypern(außer Nord-Zypern)

**
with exception of Jemen, Nordkorea, Russland, Syrien
   
Note to Asia: China and Hong Kong have to expect heavy delays due to customs processing in the destination country

***
with exception of Algerien, Libyen, Somalia

****
with exception of Fidschi, Neukaledonien, Niue, Papua-Neuguinea, Pitcairninseln, Samoa, Tokelau, Tonga, Tuvalu, Vanuatu

*****
with exception of Dominica, Nicaragua

******
with exception of Brasilien, Chile, Puerto Rico

In the case of the exception countries, a shipping service provider can be sought together with the customer in individual cases, which could possibly enable shipping. Spiderbeam GmbH cannot currently offer standard shipping for the exception countries.

Self-collection:

Of course you can also have the goods picked up at our location by your shipping service provider or pick them up personally. (INCOTERMS: EXW, Spremberg.)
To do this, add the comment "Self-collection in Spremberg" to your order, then the shipping costs will be deleted from the order.
Self-pickup orders must already be paid in advance at the time of pickup. Payment is not possible at the Spremberg location.
Please note that in this case you have to arrange a pickup date within 14 days.
We ask for your understanding that we have to charge additional storage costs of 1 EUR for each additional day if the dates are not met.
After 1 month of non-collection from the conclusion of the contract, we are entitled to withdraw from the contract and cancel the order, whereby the claim for reimbursement of storage costs and other damages for which we are not responsible remains unaffected.


If you have any questions about possible shipping, please do not hesitate to contact us by email.